Previously, our team has been invited to see Mindpearl Kuala Lumpur Grand Opening which located at UOA Business Park , Seksyen U1 Shah Alam
If you still wondering what is Mindpearl, let us explain! Mindpearl specialises in inbound multichannel customer support across multiple verticals from their quality,strategically located centres in Australia, Spain, South Africa and Fiji.
Mindpearl , a leading customer support provider to the aviation industry,will extend its reach in delivering critical customer service solutions to leading names in the aviation sector.
So why Malaysia? The Malaysia office is ideally positioned as a strategic business hub for trade and services, thus allowing stimulation of economic development in various industries. The Malaysia office will cater for the needs of its clients in various languages including English, Malay, Bahasa Indonesia, Mandarin, Cantonese, Japanese,Korean, Vietnamese, Thai, Tagalog and Khmer.
|Ir. Siva Kumar Ramanathan, Chief Strategy Officer, Malaysian Digital Economy Corporation (MDEC) giving his speech|
|William Pattison, Chief Executive Officer, Mindpearl giving his speech to business partners and media.|
Mindpearl Malaysia has also been awarded the MSC status by the Malaysia Digital Economy Corporation (MDEC) which allows them to enjoy various benefits from the government.
We've been giving a chance to explore their new office and its totally comfy environment!
Within this, Mindpearl will service Malaysia Airlines globally through two of its offices situated in Malaysia and Fiji.
Previously, Malaysia Airlines operated its customer support centre from several locations, including their head office in Kuala Lumpur, Malaysia. The partnership between Mindpearl and Malaysia Airlines will allow Malaysia’s national carrier access to more sophisticated technologies, enable operational inefficiencies, eliminate fragmentation, promote improvement through standardisation and ultimately enhance the overall customer experience.
Congratulations Mindpearl! Wishing you guys success in future !